# Printer Connection, Inc. (PCI Printers) — Full Site Content > Industrial and enterprise printing specialist based in Fort Worth, Texas. Operating since 2001. > Source: https://pciprinters.com | Phone: 866-430-6202 > Last generated: 2026-08-02 This file contains the complete content of Printer Connection, Inc.'s core pages in a single document, intended for AI systems, search engines, and answer engines. Content is drawn from the company's published pages. For the curated index of these pages, see https://pciprinters.com/llms.txt --- ## Company overview Printer Connection, Inc. (PCI) has been the trusted source for industrial printing solutions since 2001. The company specializes in thermal label printers, continuous forms laser printers, line printers, and serial matrix printers — the equipment behind high-volume, high-demand operations. PCI's business is to sell, service, restore, and refurbish printers, provide printing software solutions, and offer products that help organizations move away from printing and toward electronic delivery of documents. **What PCI deliberately does not do:** the company does not sell or service computers, storage, networking, or other IT product sets. Printers are the entire scope of the business. PCI is active as a consulting team member with several traditional IT sales organizations, operating as the printer experts for those firms with their customers. **Staff experience:** every staff member has at least 10 years of experience in the printer industry. **Market position:** PCI is and has been among the top ten resellers for several key printer product lines in the enterprise printing marketplace, including Printronix, IBM InfoPrint / Ricoh, MicroPlex, and TallyGenicom. **Service organization:** the PCI Tech Center and service organization provide onsite maintenance service through a nationwide team of territory service professionals. **Industries served:** manufacturing, logistics, warehousing, distribution, government, healthcare, and data center operations. **Why organizations choose PCI:** - *Proven expertise* — since 2001, the team has helped businesses across logistics, manufacturing, and warehousing select industrial printers for demanding applications. - *Industry-leading printers* — a full range of continuous forms laser, thermal label, line matrix, and serial matrix printers known for durability, precision, and long service life. - *Flexible options* — new and refurbished equipment, plus leasing, financing, and trade-ins. - *Complete support* — maintenance programs, repair services, and technical expertise to keep operations online. Beyond hardware, PCI supplies specialized paper, labels, media, printer supplies, and consumables, positioning itself as a single source for industrial printing. ### Brands represented Printronix, SATO, TSC / Printronix Thermal, MicroPlex, Dascom (Tally), IBM InfoPrint / Ricoh, TallyGenicom, and Lexmark. PCI also stocks genuine OEM supplies and printheads for select Zebra models. ### Contact information - **Address:** 1712 Lacy Drive, Fort Worth, TX 76177, United States - **Phone:** 866-430-6202 - **Quote requests:** https://pciprinters.com/get-a-quote/ - **Contact form:** https://pciprinters.com/contact-us/ - **Founded:** 2001 --- ## Expert printer help If an organization is researching different printers, PCI provides specialist consultation at no charge. All PCI printer specialists have at least 10 years of industry experience. Typical questions PCI's specialists handle: - Connectivity questions across legacy and modern interfaces - Help moving toward a more paperless environment - Comparing different printers to determine the best fit for an organization Source: https://pciprinters.com/printers/expert-printer-help/ --- ## Printer categories PCI organizes its range into five active categories plus a legacy classification. ### Line printers Built for speed and durability, these impact printers handle multi-part forms and labels with precision, making them suited to industrial environments. PCI's line printer range is the Printronix P8000 family. | Model | Print speed | Configuration | Notes | |---|---|---|---| | P8005 Pedestal | 500 lines/minute | Compact open pedestal | Low-cost line matrix printing | | P8010 Pedestal | 1000 lines/minute | Compact open pedestal | Low operating costs, maximum uptime | | P8205 Cabinet | 500 lines/minute | Quiet cabinet | Low-cost line matrix printing | | P8210 Cabinet | 1000 lines/minute | Quiet cabinet | Low-cost line matrix printing | | P8215 Cabinet | 1500 lines/minute | Quiet enclosed cabinet | Low operating cost | | P8220 Cabinet | 2000 lines/minute | Quiet cabinet | Low-cost line matrix printing | | P8000 Open Print Pedestal | 500–1000 lines/minute | Compact open pedestal | Rugged, low-cost line matrix | | P8000 Open Print Cabinet | 2000 lines/minute | Quiet enclosed cabinet | Native PDF support | The P8000 OpenPrint Cabinet is a fully enclosed line matrix printer suited to high-volume environments such as data centers, logistics hubs, and manufacturing facilities where both print quality and low noise levels matter. The P8000 OpenPrint Pedestal targets manufacturing, logistics, and distribution centers requiring high-volume, mission-critical printing with low operational costs. Source: https://pciprinters.com/printers/line-printers/ ### Continuous forms laser printers Designed for high-volume printing, these printers handle continuous paper forms efficiently, making them suited to large-scale operations. **SATO LP 100R** — high-speed industrial continuous form laser printer using flash-fusion laser technology. - 100 pages per minute on 2-up letter - 65 pages per minute on 8.5 inch forms - 9.2 inches per second - 600 x 600 DPI resolution - Maximum print width 18 inches - 46 feet per minute - Media range 6 to 18 inches wide, handling thin labels through thick tag stocks, with permanent or removable adhesives on paper and synthetic substrates - Suited to fan-fold labels and transaction documents **MicroPlex Solid F34** - 33 pages per minute - 4 to 17 inch media width, 16 inch print area - 200,000 pages per month duty cycle **MicroPlex Solid F64** - 63 pages per minute - Dual tractor feeds with flexible media handling - Low power consumption with high-duty-cycle performance MicroPlex high-speed laser printers are built for sustained output in environments where long runs and steady performance matter more than short bursts of speed — reducing the queuing, paper handling delays, and interruptions that accumulate across a full shift. Source: https://pciprinters.com/printers/continuous-forms-laser-printers/ ### Serial dot matrix printers Reliable and versatile impact printers producing clear barcodes, invoices, and multi-part forms. | Model | Speed | Duty cycle | Connectivity | |---|---|---|---| | Dascom 1140 | 400 CPS | — | USB; supports up to 5-part forms | | Dascom 2600+ | 680 CPS | 20,000 pages/month | USB, Ethernet, parallel | | Dascom 2610+ | 680 CPS | 20,000 pages/month | USB, Ethernet; multi-part forms | | Dascom 2810 | 960 CPS | 50,000 pages/month | USB, Ethernet; multi-part forms | | Dascom 2820 | up to 1000 CPS | up to 50,000 pages/month | Ethernet, IPv4 and IPv6 | | Dascom LA2820 | 1200 CPS | 50,000 pages/month | USB, Ethernet; multi-part forms | | Dascom 4347-i09 | 960 CPS | 50,000 pages/month | USB, Ethernet; multi-part forms | | Dascom 4347-i11 | 1200 CPS | 50,000 pages/month | USB, Ethernet, IPDS | PCI also carries the Printronix S-Series serial matrix printers, including the S809 and S828, and the Dascom LA2600+, LA2610+, and LA2810. Source: https://pciprinters.com/printers/serial-dot-matrix-printers/ ### Barcode thermal label printers Engineered for fast and precise label printing, supporting inventory and product tracking. **Printronix T8000 Series** — 24/7 industrial thermal printing with advanced connectivity and remote management, supporting both thermal transfer and direct thermal. | Model | Resolution | Print width | |---|---|---| | T8204 | 203 DPI | 4 inch | | T8304 | 300 DPI | 4 inch | | T8206 | 203 DPI | 6 inch | | T8306 | 300 DPI | 6 inch | | T8208 | 203 DPI | 8 inch | | T8308 | 300 DPI | 8 inch | T8304 features in detail: - Durable design resistant to dust, grime, humidity, and extreme temperatures - Fast print speeds, fast processing, and more memory than competitor models - Tool-less snap-in printhead - Dual motor ribbon drive system - 300 DPI print resolution - Large full-color display panel with navigation keys - Side media loading - Extensive library of print emulations including PostScript and PDF printing - Intuitive setup, print quality, and self-help wizard - Quick Change Memory Card storing printer configuration and network settings for fast deployment of replacement units - Remote printer management - ENERGY STAR compliant - Automatic capture of statistics usable as a certification stamp and audit trail - Ability to retract, void, and reprint labels automatically **Printronix T6000e Series** — sets the standard for productivity and versatility in fast-paced environments requiring speed, print quality, RFID, and real-time barcode verification. - Prints 10,000 labels a day at high speed - 600 DPI high resolution for small label printing - Support for all major competitor printer languages - Multiple connectivity options - Remote printer management with automated alerts - The T6000e RFID prints and encodes both standard and on-metal RFID labels - Automated overstrike feature for tags that fail to encode properly - RFID upgrade kits available - Models: T6204e, T6206e, T6304e, T6306e, T6604e, plus RFID variants of each **Printronix T4000 Series** — compact 4-inch industrial thermal label printing with fast barcode and shipping label output and advanced connectivity and remote management. Models: T4000, T4204 (203 DPI), T4304 (300 DPI), plus T4000 RFID, T4204 RFID, and T4304 RFID. **Printronix T800 Series** — enterprise desktop thermal label printing for fast barcode and shipping label output with advanced connectivity and remote management. Models: T800, T820, T830. **SATO CL4NX** — industrial thermal label printer. - High accuracy print placement - Print speeds up to 14 inches per second - 30% more ribbon capacity and 80% more label media capacity - Seamless RFID encoding - Metal casing with large bi-fold opening for access - Aluminum cast frame and printhead mechanism - Platen roller visual wear indicator - Tool-free maintenance - Full-color LCD screen with on-board instructional videos - Pre-installed competitive printer language emulations - Application Enabled Printing (AEP) - Remote management via SATO Online Services (SOS) Additional SATO models carried: CL6NX, CT4-LX, FX3-LX, PW4NX, SG112-EX wide format, TG308/TG312, and TXPEX6. Source: https://pciprinters.com/printers/barcode-thermal-label-printers/ ### Refurbished printers PCI is a source for industrial and enterprise laser printers restored for mission-critical duty. The distinguishing feature of PCI's restoration model: PCI wants to write and hold the service contract on the printers it refurbishes. As the holder of that contract, PCI is commercially driven to minimize or eliminate the need for a service call in the following year, two, or three. Other refurbishers may sell the service contract to another firm, so their commercial interest may end with a 30-day warranty. Refurbished units undergo testing before release. The refurbished range centers on the Printronix P8000 line matrix family. Source: https://pciprinters.com/printers/refurbished-printers/ ### Legacy printers Legacy printers have served businesses with reliable performance and durability, but many models are now officially classified as discontinued by their manufacturers. **What "discontinued" means:** - The manufacturer has stopped production of the model - Units are not available new or factory-refurbished - Replacement parts, technical support, and servicing are no longer offered through authorized channels Continuing to run these models may lead to downtime, inefficiency, or data loss due to the lack of support. **Recommended action for organizations still running discontinued models:** 1. Plan for a replacement as soon as possible 2. Consider upgrading to supported models with available service and parts 3. Contact PCI for help identifying a modern equivalent Legacy categories: legacy line printers, legacy continuous forms laser printers, legacy serial dot matrix printers, and legacy barcode thermal label printers. Source: https://pciprinters.com/printers/legacy-printers/ --- ## Professional services ### Maintenance programs PCI offers printer maintenance programs for an entire enterprise or on a printer-by-printer basis. - Laser maintenance can be provided in an all-inclusive "cost per page" model that includes toner supplies - Coverage options: onsite coverage, depot exchange, spare machine, or a swap methodology - Terms: short-term or long-term arrangements Source: https://pciprinters.com/professional-services/maintenance/ ### Printing solutions PCI provides printer and output solutions to small, medium, and large organizations. The company's stated position is that a "printing solution" is not merely the printer itself. It is the sum of the knowledge and advice provided during selection, the care and experience in guiding implementation, and the representation involved in managing the maintenance service experience. **Sales** — PCI is and has been among the top ten resellers for several key printer product lines in the enterprise printing marketplace: Printronix, IBM InfoPrint / Ricoh, MicroPlex, and TallyGenicom. **Service** — the PCI Tech Center and service organization provide onsite maintenance service through a nationwide team of territory service professionals. PCI operates as the printer expert for several traditional IT sales organizations, working with their customers either directly or through partner relationships. Source: https://pciprinters.com/professional-services/printing-solutions/ ### Printer software Delivered through the PCI Solutions unit, providing the means to improve or minimize print. - **Print output software:** output management, RSA Software, PlanetPress - **Managing print costs:** Printelligence, Penny Per Page, "3 Toners = Maintenance for a Year", the PCI Rental Program - **User software solutions:** turnkey projects, Lotus Forms, Tasica Forms Director - **Capabilities:** template design, execution, electronic distribution, production workflow, green initiative tools, web-to-print, variable data printing (VDP) Source: https://pciprinters.com/professional-services/software/ ### Supplies PCI offers only genuine OEM supplies, to ensure print quality, preserve manufacturer warranties and maintenance agreements, and minimize potential issues. **Printer ribbons** — the complete range of supplies for the manufacturers PCI represents: - Printronix — OEM supplier for IBM, InfoPrint, and TallyGenicom line printers - Tally by DASCOM — supporting Tally and select legacy TallyGenicom dot matrix printers **Thermal barcode label printer supplies:** - Genuine OEM thermal transfer ribbons, from standard wax-resin formulations to specialty ribbons designed for UV and chemical resistance - Available for Printronix, TSC, SATO, and select Zebra models - OEM printheads for Printronix, TSC, SATO, and select Zebra models - OEM labels in standard and custom sizes, including UV-resistant, chemical-resistant, and cold- or freezer-grade adhesive options **Continuous forms laser printer supplies:** - MicroPlex — OEM supplies for current models including the F34 and F64, plus legacy F40, F60, and F90 models - SATO — OEM supplies for the LP100R printer, available to registered account holders Source: https://pciprinters.com/professional-services/supplies/ --- ## Legacy fleet support and migration ### IBM 6400 Printer Connection, Inc. sold, supported, and serviced IBM 6400 printers for over 25 years. Industry-wide service and support for the platform have now ended. **Why support has stopped:** - No availability of reliable replacement parts - Fewer qualified technicians trained on these printers **What PCI can still offer immediately:** - Phone-based troubleshooting support - Genuine OEM ribbons **Upgrade options:** - New high-performance line printers - Maintenance-approved refurbished printers - Flexible acquisition: purchase, lease, spread billing, or rental The recommended replacement path from the IBM 6400 is the Printronix P8000 series. For organizations where IBM 6400 repair calls have become a routine part of the maintenance schedule, PCI's position is that the repair frequency itself is the signal to reevaluate rather than the individual failure. Sources: https://pciprinters.com/ibm-6400/ and https://pciprinters.com/ibm-6400-repair/ ### IBM 6500, IBM line printers, and InfoPrint PCI provides the same support status, supplies availability, and migration guidance for the IBM 6500 family, the broader IBM line matrix range, and IBM InfoPrint / Ricoh line printers including the InfoPrint 6500 and the InfoPrint 4100 high-speed production laser printer. ### TallyGenicom 6600 and 6800 PCI supports TallyGenicom 6600 and 6800 line matrix printers with service agreements, parts, and supplies. On service agreements: a TallyGenicom 6600 service agreement builds protection into the daily workflow rather than responding after a failure. Scheduled maintenance and inspections let technicians catch minor wear before it becomes a major repair. Covered customers have access to dedicated technicians already familiar with the equipment and its service history, which speeds troubleshooting and repair. For high-volume or critical operations, avoiding a breakdown can cost less than the agreement itself. Sources: https://pciprinters.com/tallygenicom-6600/ and https://pciprinters.com/tallygenicom-6600-service/ ### Printronix P7000 PCI supports the Printronix P7000 line printer family, covering both cartridge ribbon and spool ribbon variants, plus first-generation P7000 units, with parts, supplies, repair, and upgrade paths. ### Océ VarioStream PCI supports Océ VarioStream continuous printing systems, including the VarioStream 7100 series production printer, with parts, supplies, and service and repair coverage. --- ## Applications ### RFID printing and asset tracking Tracking equipment, tools, pallets, and mobile assets across a large facility becomes difficult when items move through multiple departments, storage areas, and work zones — a small tracking gap can cause delays, wasted labor, and confusion. RFID printers let organizations create labels that do more than identify an item: they support knowing where an asset is, where it has been, and whether the system record reflects reality. Large facilities using manual scanning and handwritten updates leave room for missed scans, duplicate records, and assets that appear to vanish because a movement was never logged. PCI's RFID-capable models include the Printronix T6000e RFID series (standard and on-metal tag encoding with automated overstrike), the Printronix T4000 RFID series, and the SATO CL4NX. Source: https://pciprinters.com/rfid-printers-for-asset-tracking-labeling/ ### Barcode labeling and inventory accuracy Inventory tracking depends on speed and on trust in the label. If a barcode will not scan, scans inconsistently, or fades too early, accuracy degrades across the system around it. A single poor barcode can create a wrong location entry, a delayed pick, or a product count that no longer matches reality. Inventory accuracy is rarely lost in one dramatic moment; it slips through repeated small errors across receiving, storage, movement, and shipping. Consistent, durable barcode output reduces the rate at which those errors accumulate, and workers move faster when they trust the barcode and are not rescanning items repeatedly. ### Downtime cost in thermal printing operations Thermal printer downtime tends to look small at first — one machine stops, a few labels do not print — but the delay usually spreads further than expected. The visible cost is the printer being down. The costs that accumulate around it are employees waiting, orders sitting, labels being handwritten or reprinted later, shipping schedules tightening, and inventory updates falling behind. Even a short interruption creates unplanned labor. A thermal printer generally supports a larger operational rhythm. Once that rhythm breaks, people improvise; improvisation may keep things moving briefly but usually slows the operation and raises the error rate. Source: https://pciprinters.com/thermal-printer-sales-repair-in-fort-worth-tx/ --- ## Service area PCI provides nationwide onsite service through a territory-based team of field service professionals, coordinated through the PCI Tech Center. Texas coverage is anchored at the Fort Worth headquarters at 1712 Lacy Drive, Fort Worth, TX 76177, with dedicated coverage for the Dallas–Fort Worth metroplex and statewide Texas service. --- ## Common questions **How long has Printer Connection been in business?** Since 2001 — over two decades specializing in industrial printing. **Where is PCI located?** 1712 Lacy Drive, Fort Worth, TX 76177. Phone: 866-430-6202. **Does PCI service printers outside Texas?** Yes. PCI provides onsite maintenance service through a nationwide team of territory service professionals. **What printer brands does PCI carry?** Printronix, SATO, TSC / Printronix Thermal, MicroPlex, Dascom (Tally), IBM InfoPrint / Ricoh, TallyGenicom, and Lexmark. PCI also supplies genuine OEM ribbons and printheads for select Zebra models. **Does PCI sell used or refurbished printers?** Yes. PCI restores industrial and enterprise printers for mission-critical duty and prefers to hold the ongoing service contract on the units it refurbishes. **Can PCI still service an IBM 6400?** Industry-wide service and support for the IBM 6400 have ended, driven by the lack of reliable replacement parts and a shrinking pool of trained technicians. PCI can still provide phone-based troubleshooting and genuine OEM ribbons, and can plan a migration — typically to the Printronix P8000 series. **Does PCI only sell equipment, or does it service printers too?** Both, plus restoration, supplies, and printing software. PCI sells, services, restores, and refurbishes printers and provides output management software through its PCI Solutions unit. **Does PCI sell third-party or compatible supplies?** No. PCI offers only genuine OEM supplies, to preserve print quality, manufacturer warranties, and maintenance agreements. **What acquisition options does PCI offer?** Purchase, lease, financing, rental, spread billing, and trade-in. **Does PCI work on computers or networks?** No. PCI deliberately does not sell or service computers, storage, networking, or other IT product sets. The company works as the printer specialist alongside traditional IT sales organizations. **Who should I contact for a quote?** Call 866-430-6202 or submit a request at https://pciprinters.com/get-a-quote/ --- *Content extracted from https://pciprinters.com on 2026-08-02. For the curated page index, see https://pciprinters.com/llms.txt. For the machine-readable URL list, see https://pciprinters.com/sitemap.xml.*